| A review of the empirical literature on conversational agents and future research directions N Zierau, E Elshan, C Visini, A Janson International Conference on Information Systems (ICIS), 2020 | 30 | 2020 |
| The anatomy of user experience with conversational agents: A taxonomy and propositions of service clues N Zierau, T Wambsganss, A Janson, S Schöbel, JM Leimeister International Conference on Information Systems (ICIS 2020).-Hyderabad, India, 2020 | 28 | 2020 |
| Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda N Zierau, C Engel, M Söllner, JM Leimeister WI2020 Zentrale Tracks, 99-114, 2020 | 24 | 2020 |
| Female by Default?–Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution S Tolmeijer, N Zierau, A Janson, JS Wahdatehagh, JMM Leimeister, ... Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing …, 2021 | 21 | 2021 |
| Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design T Wambsganss, A Höch, N Zierau, M Söllner International Conference on Wirtschaftsinformatik, 539-557, 2021 | 21 | 2021 |
| Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service N Zierau, M Hausch, O Bruhin, M Söllner | 16 | 2020 |
| Understanding the design elements affecting user acceptance of intelligent agents: past, present and future E Elshan, N Zierau, C Engel, A Janson, JM Leimeister Information Systems Frontiers 24 (3), 699-730, 2022 | 15 | 2022 |
| Voice as a contemporary frontier of interaction design A Schmitt, N Zierau, A Janson, JM Leimeister European Conference on Information Systems (ECIS).-Virtual, 2021 | 15 | 2021 |
| Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes N Zierau, C Hildebrand, A Bergner, F Busquet, A Schmitt, ... Journal of the Academy of Marketing Science, 1-20, 2022 | 7 | 2022 |
| NOT ALL TASKS ARE ALIKE: EXPLORING THE EFFECT OF TASK REPRESENTATION ON USER ENGAGEMENT IN CROWD-BASED IDEA EVALUATION C Benz, N Zierau, G Satzger | 6 | 2019 |
| The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications N Zierau, K Flock, A Janson, M Söllner, JM Leimeister Hawaii International Conference on System Sciences (HICSS).-Koloa (Hawaii), USA, 2021 | 5 | 2021 |
| To Rate or to Fund?-The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement C Benz, N Zierau, G Satzger | 1 | 2018 |
| Designing Conversational Evaluation Tools: A Comparison of Text and Voice Modalities to Improve Response Quality in Course Evaluations T Wambsganss, N Zierau, M Söllner, T Käser, KR Koedinger, ... Proceedings of the ACM on Human-Computer Interaction 6 (CSCW2), 1-27, 2022 | | 2022 |
| “I Will Follow You!”–How Recommendation Modality Impacts Processing Fluency and Purchase Intention M Schwede, N Zierau, A Janson, M Hammerschmidt, JM Leimeister | | 2022 |
| How Conversational Agents Relieve Teams from Innovation Blockages E Elshan, N Zierau, A Janson, JM Leimeister Academy of Management Proceedings 2022 (1), 15648, 2022 | | 2022 |
| Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants JI Grünenfelder, N Zierau, A Janson International Conference on Information Systems (ICIS), 2021 | | 2021 |
