Ongoing crisis communication: Planning, managing, and responding WT Coombs Sage, 2007 | 5795 | 2007 |
Protecting organization reputations during a crisis: The development and application of situational crisis communication theory WT Coombs Corporate reputation review 10, 163-176, 2007 | 3906 | 2007 |
Helping crisis managers protect reputational assets: Initial tests of the situational crisis communication theory WT Coombs, SJ Holladay Management communication quarterly 16 (2), 165-186, 2002 | 1891 | 2002 |
Choosing the right words: The development of guidelines for the selection of the “appropriate” crisis-response strategies WT Coombs Management communication quarterly 8 (4), 447-476, 1995 | 1647 | 1995 |
Crises and crisis management: Integration, interpretation, and research development J Bundy, MD Pfarrer, CE Short, WT Coombs Journal of management 43 (6), 1661-1692, 2017 | 1531 | 2017 |
Communication and attributions in a crisis: An experimental study in crisis communication WT Coombs, SJ Holladay Journal of public relations research 8 (4), 279-295, 1996 | 1328 | 1996 |
The Handbook of Crisis Communication WT Coombs, SJ Holladay | 1122 | 2010 |
An analytic framework for crisis situations: Better responses from a better understanding of the situation WT Coombs Journal of public relations research 10 (3), 177-191, 1998 | 1108 | 1998 |
Impact of past crises on current crisis communication: Insights from situational crisis communication theory WT Coombs The Journal of Business Communication (1973) 41 (3), 265-289, 2004 | 1021 | 2004 |
Parameters for crisis communication WT Coombs The handbook of crisis communication, 17-53, 2010 | 889 | 2010 |
The protective powers of crisis response strategies: Managing reputational assets during a crisis WT Coombs Journal of promotion management 12 (3-4), 241-260, 2006 | 850 | 2006 |
Attribution theory as a guide for post-crisis communication research WT Coombs Public relations review 33 (2), 135-139, 2007 | 783 | 2007 |
Unpacking the halo effect: Reputation and crisis management WT Coombs, SJ Holladay Journal of Communication Management 10 (2), 123-137, 2006 | 753 | 2006 |
Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication WT Coombs, SJ Holladay Public relations review 34 (3), 252-257, 2008 | 748 | 2008 |
Crisis management and communications WT Coombs Institute for public relations 4 (5), 6, 2007 | 699 | 2007 |
An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches WT Coombs, SJ Holladay Journal of public relations research 13 (4), 321-340, 2001 | 684 | 2001 |
Public relations and public diplomacy: Conceptual covergences BH Signitzer, T Coombs Public relations review 18 (2), 137-147, 1992 | 638 | 1992 |
Managing corporate social responsibility: A communication approach WT Coombs, SJ Holladay John Wiley & Sons, 2011 | 613 | 2011 |
Information and compassion in crisis responses: A test of their effects WT Coombs Journal of public relations research 11 (2), 125-142, 1999 | 611 | 1999 |
The value of communication during a crisis: Insights from strategic communication research WT Coombs Business horizons 58 (2), 141-148, 2015 | 531 | 2015 |