Designing and evaluating a collaborative writing process with gamification elements: Toward a framework for gamifying collaboration processes C Wiethof, N Tavanapour, E Bittner AIS Transactions on Human-Computer Interaction 13 (1), 38-61, 2021 | 21 | 2021 |
Implementing an intelligent collaborative agent as teammate in collaborative writing: toward a synergy of humans and AI C Wiethof, N Tavanapour, E Bittner | 17 | 2021 |
Hybrid intelligence-combining the human in the loop with the computer in the loop: a systematic literature review C Wiethof, E Bittner Forty-Second International Conference on Information Systems, Austin, 1-17, 2021 | 10 | 2021 |
Integration of AI into customer service: A taxonomy to inform design decisions M Poser, C Wiethof, EAC Bittner | 6 | 2022 |
Let’s Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service M Poser, C Wiethof, D Banerjee, V Shankar Subramanian, R Paucar, ... The Transdisciplinary Reach of Design Science Research: 17th International …, 2022 | 5 | 2022 |
Toward a hybrid intelligence system in customer service: collaborative learning of human and AI C Wiethof, EAC Bittner | 4 | 2022 |
Gamifying the human-in-the-loop: Toward increased motivation for training AI in customer service C Wiethof, T Roocks, EAC Bittner Artificial Intelligence in HCI: 3rd International Conference, AI-HCI 2022 …, 2022 | 3 | 2022 |
Design and evaluation of a collaborative writing process with gamification elements C Wiethof, N Tavanapour, EAC Bittner | 3 | 2020 |
Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service C Wiethof, M Poser, EAC Bittner Pacific Asia Conference on Information Systems, 1, 2022 | 2 | 2022 |
A system for Human-AI collaboration for Online Customer Support D Banerjee, M Poser, C Wiethof, VS Subramanian, R Paucar, EAC Bittner, ... arXiv preprint arXiv:2301.12158, 2023 | | 2023 |
Hybrid Intelligence Systems-Designing Interactions for Continuous Mutual Augmentation of Humans and AI C Wiethof Staats-und Universitätsbibliothek Hamburg Carl von Ossietzky, 2022 | | 2022 |
Hybrid Intelligence Systems C Wiethof | | |