Per Kristensson
Per Kristensson
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Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services
P Kristensson, J Matthing, N Johansson
International journal of service industry management, 2008
Harnessing the Creative Potential among Users*
P Kristensson, A Gustafsson, T Archer
Journal of product innovation management 21 (1), 4-14, 2004
Value in use through service experience
S Sandström, B Edvardsson, P Kristensson, P Magnusson
Managing Service Quality: An International Journal, 2008
Managing user involvement in service innovation: Experiments with innovating end users
PR Magnusson, J Matthing, P Kristensson
Journal of Service Research 6 (2), 111-124, 2003
Idea generation: customer co‐creation versus traditional market research techniques
L Witell, P Kristensson, A Gustafsson, M Löfgren
Journal of Service Management, 2011
Customer co‐creation in service innovation: a matter of communication?
A Gustafsson, P Kristensson, L Witell
Journal of service management, 2012
Defining service innovation: A review and synthesis
L Witell, H Snyder, A Gustafsson, P Fombelle, P Kristensson
Journal of Business Research 69 (8), 2863-2872, 2016
Identifying categories of service innovation: A review and synthesis of the literature
H Snyder, L Witell, A Gustafsson, P Fombelle, P Kristensson
Journal of Business Research 69 (7), 2401-2408, 2016
Customer integration within service development—A review of methods and an analysis of insitu and exsitu contributions
B Edvardsson, P Kristensson, P Magnusson, E Sundström
Technovation 32 (7-8), 419-429, 2012
Users as a hidden resource for creativity: Findings from an experimental study on user involvement
P Kristensson, PR Magnusson, J Matthing
Creativity and innovation management 11 (1), 55-61, 2002
System and method for issuing commands based on pen motions on a graphical keyboard
S Zhai, PO Kristensson
US Patent 7,487,461, 2009
Developing successful technology‐based services: the issue of identifying and involving innovative users
J Matthing, P Kristensson, A Gustafsson, A Parasuraman
Journal of Services Marketing, 2006
Involving customers in new service development
B Edvardsson, P Kristensson, P Magnusson, J Matthing, A Gustafsson
World Scientific, 2006
Let the music play or not: The influence of background music on consumer behavior
PK Andersson, P Kristensson, E Wästlund, A Gustafsson
Journal of retailing and consumer services 19 (6), 553-560, 2012
Linking service design to value creation and service research
TW Andreassen, P Kristensson, L Lervik-Olsen, A Parasuraman, ...
Journal of Service Management, 2016
Tuning users' innovativeness during ideation
P Kristensson, PR Magnusson
Creativity and innovation management 19 (2), 147-159, 2010
Service innovation and customer co-development
B Edvardsson, A Gustafsson, P Kristensson, L Witell
Handbook of service science, 561-577, 2010
Swedish upper secondary school pupils’ sense of coherence, coping resources and aggressiveness in relation to educational track and performance
P Kristensson, LS Öhlund
Scandinavian Journal of caring sciences 19 (1), 77-84, 2005
Affective Forecasting: Predicting and Experiencing Satisfaction With Public Transportation1
T Pedersen, M Friman, P Kristensson
Journal of Applied Social Psychology 41 (8), 1926-1946, 2011
Customer integration in service innovation
B Edvardsson, A Gustafsson, P Kristensson
The handbook of innovation and services, 2010
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