Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance US Grissemann, NE Stokburger-Sauer Tourism management 33 (6), 1483-1492, 2012 | 1035 | 2012 |
Enhancing business performance of hotels: The role of innovation and customer orientation U Grissemann, A Plank, A Brunner-Sperdin International Journal of Hospitality Management 33, 347-356, 2013 | 420 | 2013 |
Antecedents of innovation activities in tourism: An empirical investigation of the Alpine hospitality industry US Grissemann, B Pikkemaat, C Weger Tourism: An International Interdisciplinary Journal 61 (1), 7-27, 2013 | 90 | 2013 |
Factors influencing job satisfaction in hospitality industry P Heimerl, M Haid, L Benedikt, U Scholl-Grissemann SAGE open 10 (4), 2158244020982998, 2020 | 85 | 2020 |
Value cocreation at its peak: the asymmetric relationship between coproduction and loyalty NE Stokburger-Sauer, U Scholl-Grissemann, K Teichmann, M Wetzels Journal of Service Management 27 (4), 563-590, 2016 | 85 | 2016 |
How promoting a family firm image affects customer perception in the age of social media J Zanon, U Scholl-Grissemann, A Kallmuenzer, N Kleinhansl, M Peters Journal of Family Business Strategy 10 (1), 28-37, 2019 | 81 | 2019 |
Is nothing like before? COVID-19–evoked changes to tourism destination social media communication C Pachucki, R Grohs, U Scholl-Grissemann Journal of Destination Marketing & Management 23, 100692, 2022 | 80 | 2022 |
Disentangling antecedents and performance effects of family SME innovation: A knowledge-based perspective A Kallmuenzer, U Scholl-Grissemann International Entrepreneurship and Management Journal 13 (4), 1117-1138, 2017 | 54 | 2017 |
Insights into customer experience in sports retail stores E Happ, U Scholl-Grissemann, M Peters, M Schnitzer International Journal of Sports Marketing and Sponsorship 22 (2), 312-329, 2020 | 53 | 2020 |
The relevance of holistic website perception. How sense-making and exploration cues guide consumers' emotions and behaviors A Brunner-Sperdin, US Scholl-Grissemann, NE Stokburger-Sauer Journal of Business Research 67 (12), 2515-2522, 2014 | 53 | 2014 |
No story without a storyteller: The impact of the storyteller as a narrative element in online destination marketing C Pachucki, R Grohs, U Scholl-Grissemann Journal of Travel Research 61 (8), 1703-1718, 2022 | 48 | 2022 |
Beauty or function? How different mass customization toolkits affect customers' process enjoyment B Schnurr, U Scholl‐Grissemann Journal of Consumer Behaviour 14 (5), 335-343, 2015 | 39 | 2015 |
The power of codesign to bond customers to products and companies: The role of toolkit support and creativity K Teichmann, U Scholl-Grissemann, NE Stokburger-Sauer Journal of Interactive Marketing 36 (1), 15-30, 2016 | 37 | 2016 |
When climate-induced change reaches social media: How realistic travel expectations shape consumers’ attitudes toward the destination U Scholl-Grissemann, M Peters, K Teichmann Journal of Travel Research 59 (8), 1413-1429, 2020 | 32 | 2020 |
Room with a view: how hedonic and utilitarian choice options of online travel agencies affect consumers’ booking intentions U Scholl-Grissemann, B Schnurr International Journal of Culture, Tourism and Hospitality Research 10 (4 …, 2016 | 30 | 2016 |
The importance of customer co-creation of value for the tourism and hospitality industry D Roeffen, U Scholl-Grissemann Open tourism: Open Innovation, crowdsourcing and co-creation challenging the …, 2016 | 25 | 2016 |
This hotel is family-run! Enabling positive consumer response via perceived hospitableness U Scholl-Grissemann, A Kallmuenzer, M Peters International Journal of Hospitality Management 99, 103067, 2021 | 22 | 2021 |
Do consumers care about the message a claim conveys? The magic bullet effect of organic and domestic claims on food products U Scholl‐Grissemann Journal of Consumer Behaviour 17 (1), e21-e28, 2018 | 19 | 2018 |
The importance of perceived fairness in product customization settings U Scholl-Grissemann, NE Stokburger-Sauer, K Teichmann The Service Industries Journal 42 (11-12), 823-842, 2022 | 10 | 2022 |
Hiking tourism: educating hikers through the interpretation of on-site information and predicting precautionary behavior U Scholl-Grissemann, M Peters, BF Bichler, E Happ Tourism Review 77 (6), 1436-1454, 2022 | 6 | 2022 |