| Consumers’ responses to ambivalent online hotel reviews: The role of perceived source credibility and pre-decisional disposition HJ Xie, L Miao, PJ Kuo, BY Lee International Journal of Hospitality Management 30 (1), 178-183, 2011 | 555 | 2011 |
| Customer engagement behaviors and hotel responses W Wei, L Miao, ZJ Huang International Journal of Hospitality Management 33, 316-330, 2013 | 387 | 2013 |
| Consumers’ pro-environmental behavior and the underlying motivations: A comparison between household and hotel settings L Miao, W Wei International Journal of Hospitality Management 32, 102-112, 2013 | 377 | 2013 |
| Peer-to-peer interactions: Perspectives of Airbnb guests and hosts H Moon, L Miao, L Hanks, ND Line International Journal of Hospitality Management 77, 405-414, 2019 | 170 | 2019 |
| Proximal and distal post-COVID travel behavior L Miao, J Im, X Fu, H Kim, YE Zhang Annals of Tourism Research 88, 103159, 2021 | 167 | 2021 |
| The impact of other customers on customer experiences: A psychological distance perspective L Miao, AS Mattila Journal of Hospitality & Tourism Research 37 (1), 77-99, 2013 | 153 | 2013 |
| When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure?–The moderating role of consumer technology self-efficacy and … A Fan, L Wu, L Miao, AS Mattila Journal of Hospitality Marketing & Management 29 (3), 269-290, 2020 | 151 | 2020 |
| The hedonic value of hospitality consumption: Evidence from spring break experiences L Miao, X Lehto, W Wei Journal of Hospitality Marketing & Management 23 (2), 99-121, 2014 | 131 | 2014 |
| Guilty pleasure or pleasurable guilt? Affective experience of impulse buying in hedonic-driven consumption L Miao Journal of Hospitality & Tourism Research 35 (1), 79-101, 2011 | 117 | 2011 |
| Other consumers in service encounters: a script theoretical perspective L Miao, AS Mattila, D Mount International Journal of Hospitality Management 30 (4), 933-941, 2011 | 115 | 2011 |
| CEO letters: Hospitality corporate narratives during the COVID-19 pandemic J Im, H Kim, L Miao International journal of hospitality management 92, 102701, 2021 | 112 | 2021 |
| How and how much to reveal? The effects of price transparency on consumers' price perceptions L Miao, AS Mattila Journal of Hospitality & Tourism Research 31 (4), 530-545, 2007 | 105 | 2007 |
| Consumer inferences of corporate social responsibility (CSR) claims on packaged foods W Wei, G Kim, L Miao, C Behnke, B Almanza Journal of Business Research 83, 186-201, 2018 | 101 | 2018 |
| Consumers’ pro-environmental behavior and its determinants in the lodging segment L Miao, W Wei Journal of Hospitality & Tourism Research 40 (3), 319-338, 2016 | 92 | 2016 |
| The impact of smartphones on the family vacation experience X Yu, GJ Anaya, L Miao, X Lehto, IKA Wong Journal of Travel Research 57 (5), 579-596, 2018 | 91 | 2018 |
| Image matters: Incentivizing green tourism behavior ND Line, L Hanks, L Miao Journal of Travel Research 57 (3), 296-309, 2018 | 80 | 2018 |
| The impact of food safety events on the value of food-related firms: An event study approach S Seo, SCS Jang, L Miao, B Almanza, C Behnke International Journal of Hospitality Management 33, 153-165, 2013 | 78 | 2013 |
| When family rooms become guest lounges: Work–family balance of B&B innkeepers Y Li, L Miao, X Zhao, X Lehto International Journal of Hospitality Management 34, 138-149, 2013 | 73 | 2013 |
| Illegitimate customer complaining behavior in hospitality service encounters: A frontline employee perspective Z Huang, L Miao Journal of Hospitality & Tourism Research 40 (6), 655-684, 2016 | 72 | 2016 |
| Shared tourism experience of individuals with disabilities and their caregivers X Lehto, W Luo, L Miao, RF Ghiselli Journal of destination marketing & management 8, 185-193, 2018 | 71 | 2018 |
