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Mohsin Abdur Rehman
Mohsin Abdur Rehman
Doctoral Researcher, Oulu Business School, University of Oulu
Verified email at oulu.fi - Homepage
Title
Cited by
Cited by
Year
Customer satisfaction and loyalty in Malaysian Islamic banks: a PAKSERV investigation
M Kashif, SS Wan Shukran, MA Rehman, S Sarifuddin
International Journal of Bank Marketing 33 (1), 23-40, 2015
2432015
The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry
G Shams, MA Rehman, S Samad, RA Rather
Journal of Financial Services Marketing 25 (1), 25-34, 2020
952020
Customer perceived service quality and loyalty in Pakistani Islamic banks: a collectivist cultural perspective
M Kashif, MA Rehman, L Pileliene
The TQM Journal 28 (1), 62-78, 2016
912016
The dynamics of Zakat donation experience among Muslims: a phenomenological inquiry
M Kashif, K Faisal Jamal, MA Rehman
Journal of Islamic Accounting and Business Research 9 (1), 45-58, 2018
902018
Hospitality-based service recovery, outcome favourability, satisfaction with service recovery and consequent customer loyalty: an empirical analysis
G Shams, R Rather, MA Rehman, RN Lodhi
Renamed to: Consumer Behavior in Tourism and Hospitality 15 (2), 266-284, 2021
702021
Exploring customer’s mobile banking experiences and expectations among generations X, Y and Z
G Shams, MA Rehman, S Samad, EL Oikarinen
Journal of Financial Services Marketing 25 (1), 1-13, 2020
622020
The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions
MA Rehman, E Woyo, JE Akahome, MD Sohail
Journal of Marketing for Higher Education 32 (2), 259-277, 2022
452022
Green HRM promotes higher education sustainability: a mediated-moderated analysis
Z Abbas, S Sarwar, MA Rehman, R Zámečník, M Shoaib
International Journal of Manpower, 2022
372022
Understanding the challenges of e-learning during the global pandemic emergency: The students’ perspective
MA Rehman, SH Soroya, Z Abbas, F Mirza, K Mahmood
Quality Assurance in Education 29 (2/3), 259-276, 2021
342021
Bringing Islamic tradition back to management development: A new Islamic Dawah based framework to foster workplace ethics
M Kashif, EC De Run, MA Rehman, H Ting
Journal of Islamic Marketing 6 (3), 429-446, 2015
342015
Get connected with your Takaful representatives: Revisiting customer loyalty through relationship marketing and service quality
MA Rehman, I Osman, K Aziz, H Koh, M Awais
Journal of Islamic Marketing 11 (5), 1175-1200, 2020
212020
The mediating effect of service provider expertise on the relationship between institutional trust, dispositional trust and trust in takaful services: An empirical …
S Mohy-Ul-Din, S Samad, MA Rehman, MZ Ali, U Ahmad
International Journal of Islamic and Middle Eastern Finance and Management …, 2019
172019
Corporate Social Responsibility and Sustainability (CSRS) Initiatives among European and Asian Business Schools: A Web-based Content Analysis
MA Rehman, M Kashif, M Mingione
Global Business Review 20 (5), 1-17, 2019
112019
Expected service quality of utility stores in Pakistan: Qualitative investigation of older and younger generational cohorts
M Kashif, MA Rehman
International Journal of Quality and Service Sciences 6 (4), 309-325, 2014
102014
The dilemma of millennial Muslims towards financial management: an Islamic financial literacy perspective
I Osman, SF Syed Alwi, MA Rehman, R Muda, F Hassan, R Hassan, ...
Journal of Islamic Marketing 15 (1), 59-78, 2024
62024
Gender, disability, and social identities in tourism research in Africa: bibliometric insights
MA Rehman, D Jaziri, U Bashir
Gender, Disability, and Tourism in Africa: Intersectional Perspectives, 91-113, 2022
22022
E-reading consumption among Pakistani digital immigrants: A mixed-methods approach
SH Soroya, MA Rehman, I Tariq, K Almas, F Bashir
Journal of Information Science, 2022
22022
Putting eggs in a different basket: a typology of Islamic symbols and services
MA Rehman, S Samad, M Kashif
Journal of Islamic Marketing 9 (4), 935-950, 2018
22018
Digital immigrants’ attitudes toward e-reading in Iraq and Pakistan
SH Soroya, LH Al-Obaydi, MA Rehman
The Electronic Library 41 (4), 349-366, 2023
12023
The role of social media marketing and social support in developing value co-creation intentions: a Couchsurfing community perspective
A Rafi, MA Rehman, S Sharif, RN Lodhi
Global Knowledge, Memory and Communication, 2023
12023
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