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Tillmann Wagner
Tillmann Wagner
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Corporate hypocrisy: Overcoming the threat of inconsistent corporate social responsibility perceptions
T Wagner, RJ Lutz, BA Weitz
Journal of marketing 73 (6), 77-91, 2009
16192009
Does customer demotion jeopardize loyalty?
T Wagner, T Hennig-Thurau, T Rudolph
Journal of marketing 73 (3), 69-85, 2009
3932009
Shopping motivation revised: a means‐end chain analytical perspective
T Wagner
International Journal of Retail & Distribution Management 35 (7), 569-582, 2007
2382007
The dark side of retailing: towards a scale of corporate social irresponsibility
T Wagner, P Bicen, ZR Hall
International Journal of Retail & Distribution Management 36 (2), 124-142, 2008
2322008
Towards a hierarchical theory of shopping motivation
T Wagner, T Rudolph
Journal of retailing and consumer services 17 (5), 415-429, 2010
2142010
Rock on! An elementary model of customer satisfaction with musical performances
MS Minor, T Wagner, FJ Brewerton, A Hausman
Journal of services marketing 18 (1), 7-18, 2004
1402004
Scale development for consumer confusion
M Schweizer, AJ Kotouc, T Wagner
Advances in consumer Research 33 (1), 184-190, 2006
1212006
Deconstructing corporate hypocrisy: A delineation of its behavioral, moral, and attributional facets
T Wagner, D Korschun, CC Troebs
Journal of Business Research 114, 385-394, 2020
812020
Barriers to online shopping in Switzerland
T Rudolph, B Rosenbloom, T Wagner
Journal of International Consumer Marketing 16 (3), 55-74, 2004
612004
Transformative retail services: Elevating loyalty through customer well-being
CC Troebs, T Wagner, F Heidemann
Journal of Retailing and Consumer Services 45, 198-206, 2018
432018
Project management in retailing: integrating the behavioral dimension
T Rudolph, T Wagner, S Fawcett
The International Review of Retail, Distribution and Consumer Research 18 (3 …, 2008
392008
Preisimage-Politik im Handel
T Rudolph, T Wagner
Handbuch Preispolitik: Strategien—Planung—Organisation—Umsetzung, 177-198, 2003
302003
Satisfaction in international marketing channels: A local channel member perspective
C Schmitz, T Wagner
Journal of Marketing Channels 14 (4), 5-39, 2007
252007
Customer ethnic bias in service encounters
M Linzmajer, S Brach, G Walsh, T Wagner
Journal of Service Research 23 (2), 194-210, 2020
222020
Fooling Yourself: The Role of Internal Defense Mechanisms in Unsustainable Consumption Behavior.
A Stich
Advances in Consumer Research 40, 2012
182012
Testing the influence of real-time performance feedback on employees in digital services
J Lechermeier, M Fassnacht, T Wagner
Journal of Service Management 31 (3), 345-371, 2020
152020
Kundensegmentierung im Handel—Kaufmotive erkennen und nutzen
T Rudolph, T Wagner, T Sohl
Marketing Review St. Gallen 26, 34-39, 2009
142009
Cheers! A Means‐End Chain Analysis of College Students’ Bar‐Choice Motivations
RE McDonald, T Wagner, MS Minor
Annals of Leisure Research 11 (3-4), 386-403, 2008
142008
Kaufbarrieren im Online-Handel aus Kundensicht
T Rudolph, S Busch, T Wagner
Deutscher Fachverlag, 2002
92002
Do Customer Discounts Affect Frontline Employees?
CC Troebs, T Wagner, W Herzog
Journal of Service Research 24 (3), 390-404, 2021
62021
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Artikler 1–20