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Alexis Allen
Alexis Allen
Verifisert e-postadresse på uky.edu
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The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recovery
TJ Bacile, JS Wolter, AM Allen, P Xu
Journal of Interactive Marketing 44 (1), 60-81, 2018
1222018
Blackawton bees
PS Blackawton, S Airzee, A Allen, S Baker, A Berrow, C Blair, M Churchill, ...
Biology Letters 7 (2), 168-172, 2011
832011
One firm’s loss is another’s gain: capitalizing on other firms’ service failures
AM Allen, MK Brady, SG Robinson, CM Voorhees
Journal of the Academy of Marketing Science 43 (5), 648-662, 2015
762015
Whom to hire and how to coach them: a longitudinal analysis of newly hired salesperson performance
W Bolander, CB Satornino, AM Allen, B Hochstein, R Dugan
Journal of Personal Selling & Sales Management 40 (2), 78-94, 2020
472020
How online trust evolves over time: The role of social perception
C Ye, CF Hofacker, J Peloza, A Allen
Psychology & Marketing 37 (11), 1539-1553, 2020
452020
How deviations from performance norms impact charitable donations
AM Allen, M Eilert, J Peloza
Journal of Marketing Research 55 (2), 277-290, 2018
382018
Someone to watch over me: The integration of privacy and corporate social responsibility
AM Allen, J Peloza
Business Horizons 58 (6), 635-642, 2015
312015
Can corporate social responsibility deter consumer dysfunctional behavior?
AM Allen, T Green, MK Brady, J Peloza
Journal of Consumer Marketing 37 (7), 729-738, 2020
242020
Understanding the performance effects of “Dark” salesperson traits: Machiavellianism, narcissism, and psychopathy
CB Satornino, A Allen, H Shi, W Bolander
Journal of Marketing 87 (2), 298-318, 2023
222023
Managing post-purchase moments of truth: Leveraging customer feedback to increase loyalty
C Voorhees, P Fombelle, AM Allen, SA Bone, J Aach
Marketing Science Institute Reports 14, 14-115, 2014
162014
The influence of retailer size on consumer responses to social responsibility initiatives
T Green, AM Allen, J Peloza
Journal of Consumer Behaviour 17 (4), 439-446, 2018
112018
Information form and level-of-analysis as moderators of the influence of information diagnosticity on consumer choice confidence and purchase readiness
D Andrews, AM Allen
Academy of Marketing Studies Journal 20 (2), 42, 2016
112016
Get over it: How goodwill overcomes the negative effects of corporate and service failures
A Allen
The Florida State University, 2014
72014
Research in personnel and human resources management
AM Allen, NM Ashkanasy, T Bisbey, CJ Bok, P Doreian, J Fan, ...
62003
Enter the Badvocate: A Unique Consumer Role Emerging Within Social Media Complaint and Recovery Episodes
TJ Bacile, A Allen, CF Hofacker
6*
The nature of vicarious embarrassment
AH Ziegler, AM Allen, J Peloza, JI Norris
Journal of Business Research 153, 355-364, 2022
52022
C2B: Motivating consumer-to-business transactions through environmental appeals
JI Norris, AM Allen, J Peloza
Journal of the Association for Consumer Research 5 (1), 56-69, 2020
52020
The Case for Adopting Blockmodeling in Human Resource Management Research: Examples in Analyzing Social Networks and HRM Systems
C Satornino, P Doreian, A Allen
Research in Personnel and Human Resources Management 35, 2017
52017
How embarrassing for you (and me): The nature of observer embarrassment
A Ziegler, J Peloza, A Allen
ACR North American Advances, 2016
22016
What to Look for in Your Next Sales Hire
W Bolander, C Satornino, A Allen, B Hochstein, R Dugan
Keller Center for Research. https://www. baylor. edu/business/kellercenter …, 2022
12022
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Artikler 1–20