Judy Zolkiewski

Cited by

	All	Since 2018
Citations	2890	1700
h-index	26	18
i10-index	43	32

380

190

285

200220032004200520062007200820092010201120122013201420152016201720182019202020212022202321 15 18 31 37 35 53 60 72 71 98 102 98 125 140 160 255 294 327 377 341 103

Public access

View all

5 articles

1 article

available

not available

Based on funding mandates

Co-authors

Jamie BurtonProfessor of Marketing, Management Sciences and Marketing Division, Alliance ManchesterVerified email at manchester.ac.uk
Vicky M. StoryProfessor of Marketing, Loughborough UniversityVerified email at lboro.ac.uk
Chris RaddatsReader in Marketing, University of LiverpoolVerified email at liv.ac.uk
Xia ZhuOpen UniversityVerified email at open.ac.uk
Thorsten GruberProfessor of Marketing and Service Management, Centre for Service Management (CSM), LoughboroughVerified email at lboro.ac.uk
Enrico BaraldiUppsala universityVerified email at angstrom.uu.se
Dominic MedwayProfessor of Marketing, Institute of Place Management, MMUVerified email at mmu.ac.uk
Andrew DaintyManchester Metropolitan UniversityVerified email at mmu.ac.uk
Kevin DanielsProfessor of Organizational Behaviour, University of East AngliaVerified email at uea.ac.uk
Ali Ziaee BigdeliAssociate Professor (Reader) in Industrial Service Innovation at Aston Business SchoolVerified email at aston.ac.uk
Maciej MitręgaChair professor in management science at University of Economics in KatowiceVerified email at ue.katowice.pl
Peter NaudéProfessor of Marketing, Manchester Business SchoolVerified email at manchester.ac.uk
DR ILMA NUR CHOWDHURYAssistant Professor, Alliance Manchester Business SchoolVerified email at manchester.ac.uk
Paul W ChanProfessor, Design and Construction Management, TU DelftVerified email at tudelft.nl
Shona BettanyUniversity of HuddersfieldVerified email at hud.ac.uk
Christine EnnewProfessor of Marketing, University of WarwickVerified email at warwick.ac.uk

Judy Zolkiewski

Alliance Manchester Business School, University of Manchester

Verified email at manchester.ac.uk

business-to-business relationships and networks b-to-b services relationship portfolios relationship dynamics servitization


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Capabilities for advanced services: A multi-actor perspective VM Story, C Raddats, J Burton, J Zolkiewski, T Baines Industrial Marketing Management 60, 54-68, 2017	260	2017
Strategic thinking and the IMP approach: A comparative analysis E Baraldi, R Brennan, D Harrison, A Tunisini, J Zolkiewski Industrial Marketing Management 36 (7), 879-894, 2007	241	2007
Every cloud has a silver lining—Exploring the dark side of value co-creation in B2B service networks IN Chowdhury, T Gruber, J Zolkiewski Industrial Marketing Management 55, 97-109, 2016	200	2016
Do relationship portfolios and networks provide the key to successful relationship management? J Zolkiewski, P Turnbull Journal of Business & Industrial Marketing, 2002	191	2002
Strategic B2B customer experience management: the importance of outcomes-based measures J Zolkiewski, V Story, J Burton, P Chan, A Gomes, P Hunter-Jones, ... Journal of Services Marketing, 2017	156	2017
Motivations for servitization: the impact of product complexity C Raddats, T Baines, J Burton, VM Story, J Zolkiewski International Journal of Operations & Production Management 36 (5), 572-591, 2016	152	2016
Profitability in customer portfolio planning PW Turnbull, J Zolkiewski Understanding business markets, 305-325, 1997	119	1997
Interactively developed capabilities: evidence from dyadic servitization relationships C Raddats, J Zolkiewski, VM Story, J Burton, T Baines, A Ziaee Bigdeli International Journal of Operations & Production Management 37 (3), 382-400, 2017	115	2017
Negative consequences of deep relationships with suppliers: An exploratory study in Poland M Mitręga, J Zolkiewski Industrial Marketing Management 41 (5), 886-894, 2012	100	2012
Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies J Burton, VM Story, C Raddats, J Zolkiewski International Journal of Production Economics 192, 29-39, 2017	87	2017
Relationships are not ubiquitous in marketing J Zolkiewski European Journal of Marketing 38 (1/2), 24-29, 2004	84	2004
Coopetition and value creation and appropriation: The role of interdependencies, tensions and harmony HH Chou, J Zolkiewski Industrial Marketing Management 70, 25-33, 2018	80	2018
The barriers and consequences of radical innovations: Introduction to the issue VM Story, K Daniels, J Zolkiewski, ARJ Dainty Industrial Marketing Management 43 (8), 1271-1277, 2014	80	2014
Relationship portfolios-past, present and future J Zolkiewski, P Turnbull Proceedings of the 16th IMP Conference, Bath, 2000	71	2000
Decoding network dynamics HH Chou, J Zolkiewski Industrial Marketing Management 41 (2), 247-258, 2012	67	2012
Environmental sustainability: a value cycle research agenda KD Barber, R Beach, J Zolkiewski Production Planning & Control 23 (2-3), 105-119, 2012	62	2012
An assessment of customer service in business‐to‐business relationships J Zolkiewski, B Lewis, F Yuan, J Yuan Journal of Services Marketing, 2007	61	2007
Identifying Tensions in the Servitized Value Chain: If servitization is to be successful, servitizing firms must address the tensions the process creates in their value network. J Burton, V Story, J Zolkiewski, C Raddats, TS Baines, D Medway Research-Technology Management 59 (5), 38-47, 2016	54	2016
Exploring service failure in a business-to-business context X Zhu, J Zolkiewski Journal of Services Marketing 29 (5), 367-379, 2015	50	2015
Relationship portfolios and guanxi in Chinese business strategy JM Zolkiewski, J Feng Journal of Business & Industrial Marketing, 2012	40	2012

The system can't perform the operation now. Try again later.

Articles 1–20

Citations per year

Duplicate citations

Merged citations

Add co-authorsCo-authors

Follow

Cited by

Co-authors