Basel Khashab
Basel Khashab
Assistant professor in strategic management at Coventry University
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The effect of security, privacy, familiarity, and trust on users’ attitudes toward the use of the IoT-based healthcare: the mediation role of risk perception
MN Alraja, MMJ Farooque, B Khashab
Ieee Access 7, 111341-111354, 2019
Technological innovation, sustainable green practices and SMEs sustainable performance in times of crisis (COVID-19 pandemic)
MN Alraja, R Imran, BM Khashab, M Shah
Information Systems Frontiers 24 (4), 1081-1105, 2022
Does Facebook commerce enhance SMEs performance? A structural equation analysis of Omani SMEs
MN Alraja, SF Khan, B Khashab, R Aldaas
Sage Open 10 (1), 2158244019900186, 2020
Sustainable performance and green innovation: Green human resources management and big data as antecedents
R Imran, MN Alraja, B Khashab
IEEE Transactions on Engineering Management 70 (12), 4191-4206, 2021
A framework for customer relationship management strategy orientation support in higher education institutions
B Khashab, SR Gulliver, RM Ayoubi
Journal of Strategic Marketing 28 (3), 246-265, 2020
Scoping and aligning CRM strategy in higher education institutions: practical steps
B Khashab, S Gulliver, RM Ayoubi
Journal of Strategic Marketing 30 (7), 627-651, 2022
The financial access, ICT trade balance and dark and bright sides of digitalization nexus in OECD countries
MN Alraja, F Alshubiri, BM Khashab, M Shah
Eurasian Economic Review 13 (2), 177-209, 2023
Analysing enterprise resources for developing CRM framework in higher education institutions
B Khashab, S Gulliver, R Ayoubi, C Strong
Journal of Enterprise Information Management 35 (6), 1639-1657, 2022
Scoping customer relationship management strategy in HEI-Understanding steps towards alignment of customer and management needs
B Khashab, SR Gulliver, A Alsoud, M Kyritsis
International Conference on Enterprise Information Systems 2, 267-274, 2014
Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business
B Khashab, S Gulliver, V Michell
Technological-personal factors of university students’ behavioral intention to continue using online services after the pandemic
B Khashab, M Alraja, R Ayoubi, M Shah
Cogent Psychology 10 (1), 2251810, 2023
Do governmental institutions’ readiness Influence citizens’ acceptance of e-services? Technology task fit, system quality, and facilitating conditions as antecedents
M Alraja, B Khashab, R Ayoubi, M Shah
British Academy of Management Conference 2022, 2022
A Framework for CRM Strategy Orientation and Support in UK Higher Education Institutions
BM Khashab
University of Reading, Henley Business School (Henley Business School …, 2016
Customer strategy definition in elderly care: understanding customer-focused care expectation and managing resource allocation
B Khashab, U Joshi, SR Gulliver
Healthcare Administration: Concepts, Methodologies, Tools, and Applications …, 2015
The Role of Information Technology in the Innovation Process: A Field Study Of Private Banks In Syria
B Khashab
LAP Lambert Academic Publishing, 2011
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