| Effects of virtual reality on theme park visitors' experience and behaviors: A presence perspective W Wei, R Qi, L Zhang Tourism management 71, 282-293, 2019 | 354 | 2019 |
| Sustainability communication: The effect of message construals on consumers’ attitudes towards green restaurants ND Line, L Hanks, L Zhang International Journal of Hospitality Management 57, 143-151, 2016 | 148 | 2016 |
| Luxe for less: How do consumers react to luxury hotel price promotions? The moderating role of consumers’ need for status W Yang, L Zhang, AS Mattila Cornell Hospitality Quarterly 57 (1), 82-92, 2016 | 125 | 2016 |
| Online reviews: The role of information load and peripheral factors L Zhang, L Wu, AS Mattila Journal of Travel Research 55 (3), 299-310, 2016 | 124 | 2016 |
| Seeing destinations through vlogs: implications for leveraging customer engagement behavior to increase travel intention Y Cheng, W Wei, L Zhang International Journal of Contemporary Hospitality Management 32 (10), 3227-3248, 2020 | 122 | 2020 |
| Social innovation in service: a conceptual framework and research agenda L Aksoy, L Alkire, S Choi, PB Kim, L Zhang Journal of Service Management 30 (3), 429-448, 2019 | 108 | 2019 |
| The state of qualitative research in hospitality: A 5-year review 2014 to 2019 S McGinley, W Wei, L Zhang, Y Zheng Cornell Hospitality Quarterly 62 (1), 8-20, 2021 | 106 | 2021 |
| Predictors of avoidance towards personalization of restaurant smartphone advertising: A study from the Millennials’ perspective P Nyheim, S Xu, L Zhang, AS Mattila Journal of Hospitality and Tourism Technology 6 (2), 145-159, 2015 | 102 | 2015 |
| How effective are your CSR messages? The moderating role of processing fluency and construal level L Zhang International Journal of Hospitality Management 41, 56-62, 2014 | 64 | 2014 |
| Consumer skepticism towards CSR messages: The joint effects of processing fluency, individuals’ need for cognition and mood L Zhang, L Hanks International Journal of Contemporary Hospitality Management 29 (8), 2070-2084, 2017 | 62 | 2017 |
| Online reviews: The effect of cosmopolitanism, incidental similarity, and dispersion on consumer attitudes toward ethnic restaurants L Zhang, L Hanks International Journal of Hospitality Management 68, 115-123, 2018 | 61 | 2018 |
| What you get is not what you saw: exploring the impacts of misleading hotel website photos PJ Kuo, L Zhang, DA Cranage International Journal of Contemporary Hospitality Management 27 (6), 1301-1319, 2015 | 61 | 2015 |
| The effect of power and gender on technology acceptance L Zhang, P Nyheim, A S. Mattila Journal of Hospitality and Tourism Technology 5 (3), 299-314, 2014 | 61 | 2014 |
| Online reviews: The impact of power and incidental similarity L Zhang Journal of Hospitality Marketing & Management 24 (6), 633-651, 2015 | 50 | 2015 |
| When positive reviews backfire: The effect of review dispersion and expectation disconfirmation on Airbnb guests’ experiences L Zhang, W Wei, ND Line, Y Cheng International Journal of Hospitality Management 96, 102979, 2021 | 49 | 2021 |
| Perceived similarity in third places: Understanding the effect of place attachment L Hanks, L Zhang, N Line International Journal of Hospitality Management 86, 102455, 2020 | 47 | 2020 |
| A customer-centric five actor model for sustainability and service innovation ACR van Riel, TW Andreassen, L Lervik-Olsen, L Zhang, S Mithas, ... Journal of Business Research 136, 389-401, 2021 | 41 | 2021 |
| Existential guilt and preferential treatment: The case of an airline upgrade AS Mattila, L Hanks, L Zhang Journal of Travel Research 52 (5), 591-599, 2013 | 39 | 2013 |
| When less is more: Sustainability messaging, destination type, and processing fluency L Hanks, L Zhang, N Line, S McGinley International journal of hospitality management 58, 34-43, 2016 | 38 | 2016 |
| The empowering role of hospitable telemedicine experience in reducing isolation and anxiety: evidence from the COVID-19 pandemic Y Cheng, W Wei, Y Zhong, L Zhang International Journal of Contemporary Hospitality Management 33 (3), 851-872, 2021 | 36 | 2021 |
