| Applications and implications of service robots in hospitality A Tuomi, IP Tussyadiah, J Stienmetz Cornell Hospitality Quarterly 62 (2), 232-247, 2021 | 283 | 2021 |
| Factors influencing users' adoption and use of conversational agents: A systematic review EC Ling, I Tussyadiah, A Tuomi, J Stienmetz, A Ioannou Psychology & marketing 38 (7), 1031-1051, 2021 | 127 | 2021 |
| Spicing up hospitality service encounters: the case of Pepper™ A Tuomi, IP Tussyadiah, P Hanna International Journal of Contemporary Hospitality Management 33 (11), 3906-3925, 2021 | 90 | 2021 |
| x=(tourism_work) y=(sdg8) while y= true: automate (x) A Tuomi, I Tussyadiah, EC Ling, G Miller, G Lee Annals of Tourism Research 84, 102978, 2020 | 78 | 2020 |
| Service robots and the changing roles of employees in restaurants: A cross cultural study A Tuomi, I Tussyadiah, J Stienmetz E-review of Tourism Research 17 (5), 2020 | 50 | 2020 |
| Leveraging LEGO® Serious Play® to embrace AI and robots in tourism A Tuomi, IP Tussyadiah, J Stienmetz Annals of Tourism Research 81 (3), 102736, 2019 | 42 | 2019 |
| Hotel robots: an exploratory study of generation Z customers in China Y Chen, T Xue, A Tuomi, Z Wang Tourism Review 77 (5), 1262-1275, 2022 | 29 | 2022 |
| Covid-19 and Instagram: digital service innovation in top restaurants A Tuomi, I Tussyadiah, M Ashton Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021 | 23 | 2021 |
| Drivers of generative AI adoption in higher education through the lens of the Theory of Planned Behaviour S Ivanov, M Soliman, A Tuomi, NA Alkathiri, AN Al-Alawi Technology in Society 77, 102521, 2024 | 21 | 2024 |
| Intelligent automation in hospitality: exploring the relative automatability of frontline food service tasks A Tuomi, MP Ascenção Journal of Hospitality and Tourism Insights 6 (1), 151-173, 2023 | 20 | 2023 |
| Building the sociomateriality of food service A Tuomi, IP Tussyadiah International Journal of Hospitality Management 89, 102553, 2020 | 20 | 2020 |
| Drivers of organizational adoption of automation I Tussyadiah, A Tuomi, E Ling, G Miller, G Lee Annals of Tourism Research, 2022 | 19 | 2022 |
| AI-generated content, creative freelance work and hospitality and tourism marketing A Tuomi ENTER22 e-Tourism Conference, 323-328, 2023 | 18 | 2023 |
| Reimagining the sustainable social development of AI for the service sector: the role of startups A Rojas, A Tuomi Journal of Ethics in Entrepreneurship and Technology 2 (1), 39-54, 2022 | 18 | 2022 |
| Deepfake Consumer Reviews in Tourism: Preliminary Findings A Tuomi Annals of Tourism Research Empirical Insights 2 (2), 100027, 2021 | 18 | 2021 |
| Applications and implications of service robots in hospitality. Cornell Hospitality Quarterly, 62 (2), 232–247 A Tuomi, IP Tussyadiah, J Stienmetz | 16 | 2021 |
| Resistance to the adoption of ICTs in independent restaurants: insights from China & the UK E Ashcroft, A Tuomi, M Wang, D Solnet E-review of Tourism Research 16 (2/3), 2019 | 16 | 2019 |
| Ghost production: applying the servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery M Ashton, A Tuomi, P Backman Journal of Hospitality and Tourism Insights 6 (5), 1730-1754, 2022 | 14 | 2022 |
| Innovation in high-end food service during COVID-19 lockdowns A Tuomi, M Ashton, HK Ellonen, I Tussyadiah | 12 | 2022 |
| Digital cultural tourism: older adults’ acceptance and use of digital cultural tourism services A Tuomi, E Moreira Kares, H Zainal Abidin Scandinavian Journal of Hospitality and Tourism 23 (2-3), 226-247, 2023 | 11 | 2023 |
Iis TussyadiahUniversity of SurreyVerified email at surrey.ac.uk
