Hospitality quality: new directions and new challenges AP Crick, A Spencer International Journal of Contemporary Hospitality Management 23 (4), 463-478, 2011 | 365 | 2011 |
Internal marketing of attitudes in Caribbean tourism AP Crick International Journal of Contemporary Hospitality Management 15 (3), 161-166, 2003 | 123 | 2003 |
New third places: Opportunities and challenges AP Crick Tourism sensemaking: Strategies to give meaning to experience, 63-77, 2011 | 42 | 2011 |
Culinary tourism and post-pandemic travel: Ecosystem responses to an external shock PA Milwood, AP Crick Journal of Tourism, Heritage & Services Marketing (JTHSM) 7 (1), 23-32, 2021 | 32 | 2021 |
Rethinking oldenburg: Third places and generation Y in a developing country context AP Crick | 27 | 2011 |
Glad to meet you—my best friend: Relationships in the hospitality industry AP Crick Social and Economic Studies, 99-125, 2002 | 20 | 2002 |
No plantation work here: contemporary HR practices in Caribbean hotels AP Crick International Journal of Contemporary Hospitality Management 20 (1), 79-89, 2008 | 19 | 2008 |
Managing Service Workers: Exploratory Insights from a Sample of Jamaican Service Organisations AP Crick Journal of Eastern Caribbean Studies 32 (4), 8-30, 2007 | 12 | 2007 |
A preliminary investigation into the delivery of sustained personalized service: The case of all-inclusive entertainment coordinators AP Crick Rutgers The State University of New Jersey, Graduate School-Newark, 2000 | 11 | 2000 |
A competitive analytical approach to health tourism in Jamaica AP Crick Social and Economic Studies, 131-149, 2002 | 10 | 2002 |
Personalised service in the new economy: implications for small island tourism AP Crick Journal of Eastern Caribbean Studies 26 (1), 1-20, 2001 | 9 | 2001 |
Human resource management in Jamaica: Responding to challenging times C Jayawardena, A Crick Mona, West Indies, 1999 | 9 | 1999 |
Smile, you’re a tourism employee!’Managing emotional displays in Jamaican tourism AP Crick Tourism and Change in the Caribbean and Latin America, 162-178, 2002 | 8 | 2002 |
Tourism and the plantation model: dimensions of the worker management relationship in Caribbean tourism N Cowell, A Crick Journal of Eastern Caribbean Studies 29 (2), 15-34, 2004 | 7 | 2004 |
McDonaldization, mass Customization and Customization AP Crick, A Campbell Tourism Marketing: Insights from the Caribbean, 22, 2007 | 6 | 2007 |
The influence of the tip system in the hospitality industry: a pilot study. AP Crick | 5 | 1993 |
A methodology for improved synergy between the classroom and management practices MA Haughton, AP Crick, SE Moore, LA Nicholson Education+ Training 45 (1), 30-44, 2003 | 4 | 2003 |
From McDonaldization to customization: Training the front line service worker in the new era AP Crick Tourism and hospitality education and training in the Caribbean, 265-275, 2002 | 4 | 2002 |
What innovations would enable the tourism and hospitality industry in the Caribbean to re-build? AP Crick Worldwide Hospitality and Tourism Themes 14 (6), 534-540, 2022 | 2 | 2022 |
Island hospitality, services and businesses. A CriCk Tourism management in warm-water island destinations: systems and strategies …, 2018 | 2 | 2018 |